Policies

Our Policies

Cancellation Policy

Last Updated: September 24, 2026

1. Cancellation Request

Cancellation requests should be submitted as early as possible before the scheduled safari.

2. Advance Cancellation

Cancellations made sufficiently in advance may qualify for a refund, subject to booking terms.

3. Late Cancellation

Late cancellations may be subject to cancellation charges or partial refund.

4. Same-Day Cancellation

Same-day cancellations may be non-refundable depending on the booking and service.

5. No-Show Policy

Failure to appear at the agreed pickup location may result in no refund.

6. Pickup Delays

Customers should remain available at the confirmed pickup location during the agreed pickup time.

7. Weather Conditions

Safari activities may be changed, delayed, or cancelled when weather conditions affect safety.

8. Operator Cancellation

If we cancel a safari, we may offer rescheduling or an appropriate refund.

9. Rescheduling

Rescheduling requests depend on availability and should be made before the scheduled activity.

10. Refund Processing

Approved refunds will be processed through the applicable payment method.

11. Special Bookings

Private, VIP, buggy, or customized bookings may have different cancellation conditions.

12. Contact for Cancellation

To cancel or reschedule, contact us at info@dubaidesertsafari.fun or +971 52 720 6847.

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